①I：Are you a manufacturer ？

    A：Yes, we are a manufacturer and have own factory to produce carbide end mills over 10 years.

    ②I：Do you produce other carbide tools, except for end mill ？

    A：Yes, we produce carbide end mills, carbide twist drill, threading end mill with high quality.

    ③I：What production equipment do you have ？

    A：Yes. We have over 50 sets of 5-axis imported grinding machine for production.

    ④I：Do you make coating by yourself ？

    A：Yes. We have imported Platit coating equipment for making coating.

    ⑤I：What inspection steps do you have for quality control ？

    A：Yes. We insist on inspecting each end mills for 3 times strictly. We inspect cutting edge band, cutting edge helix, and cutting edge coating to gurantee qualified end mills for all customers.

     ⑥I：Will you supply other cnc cutting tools ？

    A：Yes. We produce mainly carbide end mills and drills, but we can supply carbide inserts and other turning tools with good quality.

    ⑦I：Will you offer OEM or ODM service ？

     A：Yes. We can offer OEM and ODM service for all customers.

           We can mark your logo on end mills and customize lable with your logo design.

    ⑧I：What is your after-sale service ?

       A：Yes. Surely, we have after-sale service.

             We accept return of goods if customer are not satisfied with our products.

             We accept refund if customers return goods to us.

             We will refund or resend if we miss sending the product.

    ⑨I：Will you accept to ship before transferring payment ？

    A：No.  We ship goods after getting full payment. 

         But we can accept partial prepayment if products need to produce, then customer should pay the balance before shipment.